Sarum Lights 3 – 7 November 2026

Sarum Lights FAQs

Frequently Asked Questions

• What is Sarum Lights?

  Sarum Lights is a family friendly light and sound experience.
  
  This event involves walking around and inside the Cathedral and some standing in order to fully appreciate the projections and soundscape in the different story ‘zones’.
  
  Please be aware that the light projections do move and change and light levels will vary throughout the show and the volume of the event will be loud. The site is fully accessible for wheelchairs and buggies.
  

• How much is it?

  Tuesday: £10.00 (Adult 17yrs+), £6.00 (Child 4-16), Free (Child 0-3)
  Wednesday: £10.00 (Adult 17yrs+), £6.00 (Child 4-16), Free (Child 0-3)
  Thursday: £13.00 (Adult 17yrs+), £6.50 (Child 4-16), Free (Child 0-3)
  Friday: £13.00 (Adult 17yrs+), £6.50 (Child 4-16), Free (Child 0-3)
  Saturday: £13.00 (Adult 17yrs+), £6.50 (Child 4-16), Free (Child 0-3)
  
  If you are bringing anyone aged 0-3, please book all other tickets online and email your booking number to the Box Office (this can be found on your confirmation email). Complimentary ticket(s) will then be issued and sent to you in a separate email.
  For visitors with access requirements or need an essential carer to accompany you, please contact the Cathedral Box Office to book your tickets.
  If you are unable to reach us by phone, please email your enquiry to the Box Office and we will get back to you as soon as we can.
  The Cathedral Box Office is available on the phone, over email or in person Monday – Friday between 09:30-16:00. Email: Boxoffice@salcath.co.uk. Tel: 01722 656 555. At weekends, please email us as we can be very busy. We will respond as soon as we are able to.
  If you need to change the date and/or time of your booking, you may do so once per booking. This will incur a £5 administration fee. If you have booked your tickets online, please follow the link here to make the amendment. If you booked your tickets with our Box Office, please contact them on boxoffice@salcath.co.uk to make your changes.
  

• How accessible is Sarum Lights?

  The Close and the Cathedral is wheelchair accessible. This event is not in one location and visitors will be expected to move between the various installations around the Close and the Cathedral.
  
  Limited seating, park benches outside and seats inside the Cathedral will be available as rest points. A limited number of wheelchairs are available via the Cathedral. Should they be required please notify a member of the Cathedral team once on site.
  
  In the Cloisters, we have two accessible toilets, there will be an opportunity to visit the facilities before you go into the Cathedral but, we respectfully ask that you watch the outside experience first, have your tickets scanned and then use the facilities, this will help with our one-way system. Thank you.
  

• Is it suitable for people with sound sensitivity?

  The show is very loud and flashing lights. There will be reduced sound sessions for the first hour on Tuesday 4 and Wednesday 5 November. If you are sensitive to sound and wish to attend other showings, you may wish to bring earplugs/sound reducing headsets.

• Can I use my annual cathedral entry ticket?

  Annual Cathedral entry tickets cannot be used for the Sarum Lights.
  
  Sarum Lights tickets must be purchased separately.
  

• Will there be tickets on sale on the night?

  No tickets will be available on the door, all tickets must be prebooked online.

• When should I arrive?

  At your ticket time, please see the outside experience first (10min show) your tickets will be scanned in the Cloisters before you enter the Cathedral.
  
  15-minute time slots have been allocated to reduce queuing time and to allow a restricted number of people access at any one time. The timeslot starts with the outside show first not the inside.
  
  The show itself will take about 1 hour to view in full, depending on how long you spend in each ‘zone’. There is no hurry, and everything is on a loop, so installations can be watched more than once.
  

• Where is the entrance

  Entry for pre booked ticket holders will be via the High Street Gate or the Harnham Gate. Please have your tickets ready to show staff at the entry gate. St Ann’s Gate (Exeter Street) entrance will be closed.

• What happens if I miss my time slot?

  We will endeavour to get you in at the next available time slot; however you may have to wait in a queue. We will not be able to allow visitors to access earlier time slots. Your start time on your ticket is for the outside show and not for the inside experience.

• Where is the exit?

  The exit will be either the High Street Gate or Harnham Gate.

• Is there any parking on site?

  There is strictly no parking or drop off on site, which includes no accessible parking. For the safety of all attending.

• Where can we park?

  Details regarding all the city’s car parks can be found online at www.wiltshire.gov.uk/parking-salisbury. If you park after 6pm the car parks are free and with no time limit. Please do check full details of each parking site for restrictions and closing times on the night. Local park and ride services will be following regular timetables throughout Sarum Lights.
  

• Will there be refreshments and Shop?

  Yes, the Cathedral’s Refectory Cafe, and the Cathedral Gift Shop for Christmas shopping will be open every evening, please follow the arrows at the end of the show, exit left.

• Where are the toilets?

  In the Cloisters and we have two accessible toilets, there will be an opportunity to visit the facilities before you go into the Cathedral but, we respectfully ask that you watch the outside experience first, have your tickets scanned and then use the facilities, this will help with our one-way system. Thank you.

• Will there be anything to see during the day?

  This is a light and sound spectacular which can only be seen at night via ticketed entry.

• What will happen if there’s adverse whether?

  The Cathedral will endeavour to ensure the light and sound spectaculars continue despite the weather, this includes rain, fog and snow.
  
  A significant part of the spectacular is within the Cathedral and therefore is under-cover. Please dress appropriately.
  
  Please check the Cathedral’s website and social media accounts for any updates closer to the time.
  

• Can I bring a bag?

  Please do not bring large bags; bags may be searched on entry for the safety and security of everyone at the event.

• Is photography allowed?

  Photography is allowed for personal use but please do not bring tripods.
  
  Please note, the use of drones is not permitted on the Cathedral grounds, including the Cathedral Close.

• Are dogs allowed?

  This event is not suitable for dogs, with the exception of assistance animals, due to low levels of lights and the crowds.

• Are there any terms and conditions?

  Salisbury Cathedral reserves the right to make changes to the advertised programme and pricing as may be required from time to time.
  
  Salisbury Cathedral reserves the right to refuse admission or request members of the audience to leave the premises.