Sarum Lights: frequently asked questions | Salisbury Cathedral

Search form

You are here

Sarum Lights: frequently asked questions

What is Sarum Lights?

Sarum Lights is a fully immersive light and sound spectacular that explores the history of Salisbury Cathedral and the people who have cared for it over the past 800 years. 

It combines soundscapes and light projections themed around different aspects of the Cathedral’s story in different zones, starting at the West Front and continuing throughout the inside of the Cathedral.

The site is fully accessible for wheelchairs and buggies but please see notes about accessibility further down this page,

Sarum Lights has been commissioned by Salisbury Cathedral and produced by Luxmuralis. It is part of a year-long programme of events designed to celebrate the 800th anniversary of the founding of Salisbury Cathedral and the emergence of modern Salisbury. You can find more information about Salisbury 2020: City on the move here.

Ticket Information

Advance tickets: £adults, £4 child (U/16), £16 family (2 adults / 2 children).

On the day/walk up: £8 no concessions (subject to availabilit) - PLEASE NOTE  Friday 21st and Saturday 22nd February: all tickets have completely sold out and there will be no on the day tickets.

Children under 3 go free and do not require a ticket (The event is pushchair friendly)

Tickets are non-refundable and non-exchangeable.

Will there be tickets on sale on the night?

A limited number of tickets may be available on the day and these will be sold on a first come first served basis online, at our Welcome Desk during the day and at the High Street entrance only on the night. 

There is only one ticket price per person for on the day sales - no family or child concessions will apply.

When should I arrive?

You can arrive up to half an hour in advance of your time slot.  Initial ticket checks will take place at the entry gates to the Cathedral Close so allow at least 15 minutes to walk from the entry gates to the West Front where the show starts. 

Once you have viewed the first part of the show on the West Front, please report to the main entrance at your designated time slot to experience the internal projections and soundscapes. Your tickets will be scanned at this point so please have your details ready. Your designated time slot is for entry to the Cathedral. If you are running behind time you can watch the projections on the West Front at the end of your visit (you may want to do this if you book for the earliest slots as it will be darker).  

Why 15-minute time slots?

15-minute time slots have been allocated to reduce queuing times and to allow a designated number of people access to the Cathedral over a period of time to reduce crowding.  

The spectacular itself will take about 1 hour to view in full, depending on how long you spend in each ‘zone’. There is no need to rush your experience - everything is on a loop so installations can be viewed more than once. 

Any queuing will take place under cover in the Cloisters. 

What happens if I miss my time slot?

Do not panic, we will endeavour to get you in at the next available time slot.

We will not be able to allow visitors to access earlier time slots. 

Where is the entrance?

Entry for pre-booked ticket holders will be via the High Street Gate or the Harnham Gate.

If you wish to purchase tickets in person on the night these will be available at the High Street Gate entrance only - please note no entry for non ticket holders will be permitted via Harnham Gate.  

You can still book tickets online on the day at the walk-up prices until 17:30 on each day but you benefit from a cheaper ticket price if you book in advance.

St Ann’s Gate (Exeter Street) entrance will be closed during these performances.

View a map with details PDF iconhere

Where is the exit?

You can exit using either the High Street Gate or Harnham Gate.  

How accessible is the spectacular?

This event involves walking around the outside and the inside of the Cathedral and some standing in order to fully appreciate the projections and soundscapes in the different story ‘zones’.  

The Close and the Cathedral are fully accessible everything is on one level with ramps in certain places. You can view detailed guidance about this here.

Limited seating (park benches outside and seats inside the Cathedral) will be available as rest points. 

A limited number of wheelchairs are available for use from the Cathedral - please notify a member of the Cathedral team if they are required, once you are on site.

The light projections move and change frequently and quite quickly at times and as such, the show is not suitable for people who suffer from photosensitive epilepsy.  

Please note that light levels will vary throughout the show and in places the Cathedral floor is uneven.

No accessible parking will be available on site - the closest car parks to the main visitor entrance are Crane Street car park and Brown Street car park.

The Close has an accessible toilet near the High Street Gate and there are dedicated toilets just off the Cloisters of the Cathedral. 

Is there any parking on site?

There is strictly no parking on site, which includes no accessible parking.

Where can we park?

Details of all the city’s car parks can be found here.  If you park after 18:00 in the municipal car parks they are free and with no time limit. This does not apply to the Old George multi-story car park. 

Please check full details of each parking site for restrictions on the night.

Will refreshments and merchandise be available?

The Cathedral’s Refectory Restaurant  will be open every evening – you can enter via the Cloisters and there will be a refreshment table in the Cloister.   The Cathedral shop will be closed.

Where are the toilets?

In the Cathedral Cloisters.

Will there be anything to see during the day?

This is a light and sound spectacular which can only be seen at night via ticketed entry.

What happens if there is adverse weather?

The Cathedral will endeavour to ensure the light and sound spectacular continues despite any inclement weather including rain, fog and snow. 

The beginning of the show is outdoors on the West Front but a significant part of the spectacular is inside the Cathedral and therefore under-cover. Please dress appropriately for both.

Please check the Cathedral’s website and social media accounts for any updates closer to the time. 

Want to get involved?

We would love to hear from you should you wish to be involved in future projects. Much of what you’ve seen is only possible through the kind support of volunteers and roles range from stewarding services, office administration, visitor welcoming, guiding, flower arranging, embroidering, etc. Please see here for further details.